General Sales Terms
All of our sales made through our Letter of Offer which is prepared according to the products that is requested by the PURCHASER.
In general, even if there is not existing an effective date on our offer, it is not binding and our offer is only valid for an appropriate period.
MÖBELTİ is entitled right to change the specified unit price, delivery and other issues on the letter of offer or withdrawal to sell the goods. This is not binding for MÖBELTİ, and we exclude all additional obligations.
PURCHASER shall be deemed to have accepted all the terms specified in this General Sales of Conditions (GSTC). Any special circumstances are only valid if written on the Letter of Offer
Proposals must be approved by the PURCHASER in writing to create an obligation and to be named as Order. Approval is acceptable and binding on the parties as wet signature , fax or e-mail. This applies to all transactions of customers
Unless otherwise noted , the unit prices specified in the Letter of Offer are net unit prices for cash prepayment and excluded from all taxes , packing , shipping and insurance costs. MÖBELTİ may request a seperate fee for all requested extra services.
MÖBELTİ is entitled the right to change the current sales prices without prior notice if there is not made a fixed price agreement by private agreement such as Long-term sales agreements, distributorship agreements, purchase links, etc. Albeit whatever there exists such named fixed price agreements, if the cost factors largely increased, MÖBELTİ can make amendments on fixed prices or discounts by announcing advance reasonable time.
MÖBELTİ reserves the right to request an extra fee or withdraw from sale for the prices which are inadvertently given and significantly lower than market prices.
MÖBELTİ, sehven piyasa değerinden bariz olarak düşük vermiş olduğu fiyatlar için ekstra bir bedel isteme veya satıştan vazgeçme hakkını saklı tutar.
Products are shipped with the original packaging . In the case of private productions, orders containing different amounts from the standart amounts, etc. depending on the shipment conditions, MÖBELTİ can make special packaging or crates and bill seperately referring to PURCHASER’s request or regardless the request of PURCHASER. PURCHASER can not appeal and is obliged to pay this additional fee .
Place of delivery ; Unless otherwise agreed in writing, it is MÖBELTİ ‘s business address.
Delivery, can be made to the Purchaser or the person from or on behalf of the account, shippers , cargo , etc. .
The materials submitted to the PURCHASER with the invoice is deemed that the receipt is done specified in the invoice complete, fully and perfectly. In case of objection, MÖBELTİ inventory counts and stock records is valid.
If PURCHASER request the forwarding of materials, the preferred carrier, insurance and so on considerations must be specified in writing. Otherwise, MÖBELTİ is free to choose an appropriate carrier . Unless otherwise specified in writing, transportation, insurance and so on costs belongs to PURCHASER. PURCHASER can not leave to pay all these costs.
All the transports are under PURCHASER’s risk and responsibility even the transfer cost is paid by MÖBELTİ. Any negative event that may occur during shipment and transportation do not bring an additional liability to MÖBELTİ in anyway. If the shipment do not occur with the carrier which PURCHASER or MÖBELTİ preferred, MÖBELTİ informs PURCHASER about this circumstance.
We do not accept any obligations and reponsibility caused because of the failure of transport company like late receipt, late delivery, damaged goods, etc.. MÖBELTİ’ s responsibility is limited to deliver the goods in its warehouse complete and in perfect manner.
Delivery time ; Refers to the time specified in the Letter of Offer and MÖBELTİ must perform delivery within this time .
However, if PURCHASER confirms the order and made the payment or not, the changes in the stock are not binding. In such cases, MÖBELTİ immediately inform the PURCHASER about the new stock status. MÖBELTİ reserves the right to modify the delivery time or not to sell the goods.
In case of delivery delays caused because of the reasons that MÖBELTİ can not directly effect and foresee (Exceptional cases, Issues and Disputes with suppliers and subcontractors, Strikes, Forwarder delays, Changes in customs regulations, Bad weathers, Report of raw materials, unexpected problems in finished goods), may request additional reasonable period for orders of its standart products which the production belongs to MÖBELTİ.
As a result of this period if delivery does not occurs, the PURCHASER may terminate the contract unilaterally and may want its advance payment back. Apart from this payment, we strongly reject all additional obligations.
In such cases Iike custom manufacturing, custom orders and large-scale purchases, if the product already been ordered , production has started or products prepared, PURCHASER do not have the right to cancel the order or return the goods and must do the payment and fulfill all other obligations.
We are entitled to make partial or full delievery and may invoice seperately concerning to all orders.
In general, all our prices are based on cash in advance payment against orders and are net prices . Other than that we may define credit and payment terms for certain buyers, we may sell according to payment terms defined on our Letter of Offer or we may sell through special agreed conditions.
If the payment is not being made at the agreed date or due date stated in our Letter of Offer, we are entitled to add %3 difference interest rate on Centeral Bank’s interest rate.
The valid rate for the sales which is made in foreign currency is the Free Market Currency Sales Dry ‘stop. In general, the currency rate is based at the date of payment.
PURCHASER is responsible for all kinds of difference of exchange. PURCHASER has no right to set-off, compensation or retention . Apart from that, we can sell under special terms that is set out in our letter offer
No matter whatever the deal , if a risk of nonpayment of our bill occurs before a large scale of delivery, we reserve the right to stop delivery of the material and request advance payment or collateral .
The return of the goods with special packing, custom manufacturing or custom orders will not be accepted . PURCHASER may not give up to buy the goods, make the
payment and fulfill other obligations.
The returns will not be accepted related with Long-term sales agreements, distributorship agreements and purchase links unless they are specifically under a separate contract .
In this context, MÖBELTİ may invoice to the accepted returned goods at %20 due to developing costs. If our work will be terminated with the PURCHASER, the refund of the returned goods will be paid according to PURCHASER’ s payment terms.
If we continue to work , the PURCHASER will buy new products to replace this products . Returned items’ amount can not be more than % 20 of contract’s total amount.
For general Return provisions and Refund Procedures please see our TERMS OF PRODUCT RETURNS.
The replacement of the defective product which MÖBELTİ produced or imported will be immediately and first priority done under the stock status eligibility.
If the product supported from the third company, the replacement of the defective product will be done in accordance with the terms and the conditions of the manufacturer or supplier of the product.
All the exchanges will be made at our corporate headquarters and consists the exchange
of defective product with the new one. All the costs besides exchange belongs to PURCHASER.
For general provisions of exchange please see our PRODUCT CHANGES TERMS .
The goods remain our property unless all claims fulfilled arising from the business relationship between us. PURCHASER , have to cooperate with us and obliged to fulfill our demands related the protection of our ownership rights for the products which we supply.
If our products are combined with other products, we have a share on the finished product cost as much as our new products’ cost. If PURCHASER ships our goods to third party, PURCHASER must warn the third party about our ownership rights on the products.
If third parties have any claim about conservation of ownership of our goods, Purchaser is obliged to deliver this information to us immediately and help us to proven our ownership rights on the goods.
MÖBELTİ warrants all the self production products against all manufactring defects for 2 years beginning from the date of sale. This guarantee is about faultless functioning of all parts during the service life and only covers exchange of defected part. We exclude all the additional claims.
Naturally the parts with a certain life of wear and tear it is not covered . The problems arising from improper transport and storage, erroneous applications made outside of the present guidelines and instructions, improper usage is not covered by this warranty .
Replacement of the defective part can only take place after the defected part delivered to our corporate headquarters with all costs paid by PURCHASER and according to the report prepared by our technical staff. If an exchange is decided, the replaced parts will be shipped under PURCHASER ‘s responsibility and all the shipping costs belong to PURCHASER. The exchanged defective parts will remain at MÖBELTİ.
MÖBELTİ will give its best effort to complete all these operations in the minimum time and primarily.
Place of delivery is our company’s headquarters in Istanbul. That applies also to checking processes, all documents and payments (cash or cashier’s check).
In case of dispute the records that MÖBELTİ have kept shall prevail and they shall not be contested in any way .
For settlement of disputes that may arise because of the implementation of this agreement Istanbul Courts and Execution Directorates is authorized .